AutoPASS-agreement
Here you can find answers to our most frequently asked questions about AutoPASS agreements.
-
Charged fee after stopped in control for heavy vehicles
You can send in a complain about the fee within three weeks. Use the complaint form you received or send the complaint by e-mail or letter. Complaints are sent to the control boards that have applied the fee. Either the Norwegian Public Roads Administration, the police or the Customs Administration. The complaint must be reasoned and attach that applies for your complaints.
Here you can read more about the mandatory heavy duty fee for heavy vehicles in industry.
-
Cancel agreement
- Log in to self service
- Choose your customer profile
- Choose to "Remove vehicle"
- Follow the steps
-
How to get an exemption
Some groups have exemption from road tolls. Read more below about exemption and how to send your application.
Exemption -
Order AutoPass agreement
Read more here about how to order AutoPASS.
Order AutoPASS -
Costs of the AutoPASS agreement
An AutoPASS agreement and toll tag cost 5 NOK a month, per tag.
-
Terms and condition for the agreement
-
Make changes to your agreement
You can easily add, transfer or remove a vehicle or change your customer details by logging in.
Note that the agreement and the tag is personal, and you can not change the name on the agreement.
